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Administrative Assistants

This is an opportunity to be the face of the team of multidisciplinary professionals in a unique practice that focuses on female health and wellness with an emphasis on movement and exercise. Our clinic has 6 treatment rooms and a large studio space used for a variety of fitness classes (yoga, strength training, Pilates), group educational sessions and community gatherings. We are a value-driven company that is guided by our core values of trust, commitment, synergy, and meaningful work.  

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Role Description

The expert in patient and client experience, our front-of-house staff is the face of the InForm brand and the embodiment of our core values. They are responsible for the greeting, intake and directing of our patients and clients to their appropriate services and making each individual that enters the clinic feel comfortable and cared for. They will also manage patient communication via phone, email and text and will be well informed of all services offered at the clinic. When patients and clients leave, they are responsible for ensuring their next appointment is booked and that payment has been processed. ​

 

Our ideal teammate:

  • Is enthusiastic, hard-working, and community-driven

  • Thrives in a team setting and through collaboration with other professionals

  • Has excellent and compassionate communication and professionalism

  • Is meticulous and organized, able to manage the busy inflow and outflow of patients and clients

  • Is attentive to the needs of others and prioritizes patient and client comfort

  • Familiarity with electronic health record systems, booking systems and payment systems (specifically with JaneApp) is a bonus

 

What we offer:

  • Collaborative and supportive setting with health and wellness professionals 

  • Training on the use of our electronic health records/booking system and payment system (JaneApp) 

  • Weekly team meetings and rounds with a variety of topics, such as:

    • Coordination of care for consenting clients/patients

    • Marketing and network planning

    • Personal and professional support

    • Practitioner in-service to share knowledge and deepen the team’s understanding of each practitioner’s expertise and role in the healthcare system

  • Choice of scheduling (days/hours)

  • Competitive renumeration

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